Terms & Conditions

1. Who we are

The Menu Guys ("the Service") is operated by Bajada Consulting ("we", "us", "the seller"). When you use the Service or place an order, you are contracting with Bajada Consulting. You can contact us at hello@themenugys.com.

By accessing or continuing to use the Service, you agree to these Terms & Conditions. If you do not agree, please do not use the Service. You confirm that you are of legal age and, if you use the Service on behalf of a business, that you have authority to bind that organisation.

2. The Service

The Menu Guys provides AI-powered restaurant menu tools, including menu generation, food-cost and profitability analysis, menu optimisation suggestions, ingredient and supplier costing, printable PDF menus, and QR-code mobile menus, under free and paid subscription plans described on our pricing page.

We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected. You must not reverse engineer the Service, resell or redistribute access to it, or circumvent plan limits or technical restrictions.

3. Accounts

You are responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date.

4. Acceptable use and AI-generated content

You must not misuse the Service. In particular, you must not:

• Use the Service for any unlawful purpose, fraud, or spam.
• Infringe intellectual-property rights of others.
• Interfere with the security of the Service, including malware, probing, or scraping.
• Use the AI features to generate illegal content, hate speech, deepfakes, malware, or attempts to bypass safety controls.

The Service uses generative AI to produce menu text, pricing suggestions, images, and analysis. AI outputs may be inaccurate. You are responsible for your prompts and inputs, for verifying the accuracy of outputs (including prices, allergen information, and food-cost calculations) before relying on or publishing them, and for ensuring you have the rights to any content you upload. Outputs are not a substitute for regulated professional advice (e.g. legal, tax, nutritional, or allergen compliance advice) without appropriate oversight.

As between you and us, you retain rights to the content you upload and may use the menu content generated for you in your business. You grant us a limited licence to host and process your content solely to provide the Service. If you believe content on the Service infringes your rights, contact us and we will review and, where appropriate, remove it; repeated infringement may lead to account suspension. We may remove or restrict content, refuse or filter outputs, and suspend accounts that breach these terms.

5. Intellectual property

We retain all ownership of the Service and its intellectual property, including the software, documentation, branding, and design. Nothing in these terms transfers that ownership to you.

6. Payments, billing and subscriptions

The Menu Guys is sold by Bajada Consulting. Payments, subscriptions and invoicing are processed securely by our payment provider, Stripe, which also handles tax calculation and collection at checkout.

Paid plans renew automatically at the billing frequency shown at checkout until cancelled. You can cancel at any time from your account billing portal; access continues until the end of the paid period. Fees are as displayed on our pricing page at the time of purchase, and applicable VAT or sales tax is added or shown at checkout. Where a free trial is offered, it does not require a card and does not convert to a paid subscription unless you choose a plan. For billing questions, contact hello@themenugys.com.

7. Service level, warranties and liability

The Service is provided "as is" and "as available". We do not guarantee uninterrupted or error-free performance and disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Our aggregate liability is capped at the fees you paid to us in the 12 months preceding the claim. Nothing in these terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

You indemnify us against claims arising from content you upload, your unlawful use of the Service, or your breach of these terms.

8. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. When your access ends, your right to use the Service stops; you may request an export of your menu data for a reasonable window after termination, after which it may be deleted.

9. General

These terms are governed by the laws of Malta, and disputes are subject to the jurisdiction of the Maltese courts, unless mandatory consumer law provides otherwise. You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for failures caused by events beyond our reasonable control. We may update these terms from time to time; continued use after changes take effect constitutes acceptance.